Check CUHK Email with Outlook for Windows

Check CUHK Email with Outlook for Windows


Applies to

Students, Staff and Alumni (Opted-in @Link for Alumni)


Prerequisite (for Students and Staff)

For Students and Staff, you must have your account enrolled to 2-factor authentication (2FA) in order to access University email.  If you haven't done so, please visit the following links.

Enrollment Portal: 

Enrollment Guide:





  1. Open Outlook and click File on the top left hand corner. Then, click Add Account.
        請打開 Outlook,點選頁面左上角的 File。然後,點選 Add Account


  2.  Enter your CUHK email address and click Connect.
        請輸入你的大學電郵地址。然後,點選 Connect


  3. Enter your CUHK email address and your OnePass password.
        請輸入你的大學電郵地址OnePass 密碼

  4. (For Students and Staff only) Verify your identity using 2FA: click Send Me a Push and respond to the DUO push message from your mobile phone.
        (只適用於學生和教職員)以雙重認証核實你的身份:點選 Send Me a Push,然後於你的手機回應 DUO 雙重認證訊息


  5.  Click No, sign in to this app only
         點選 No, sign in to this app only

  6.  Click Done and restart your Outlook. 
         點選 Done 及重新啟動你的Outlook。


  7.  You should see your email now. 



I cannot receive a push message

You can enter a passcode to verify your identity for 2FA.


#Email #CUHK mail #Outlook