Applies To

Student / Staff / Department / Project / Student Organization Accounts

 

Solution

If you know your old (current) password, simply go to https://cai.itsc.cuhk.edu.hk/chgpwd and follow the on-screen instructions to change it!

 

Student Account

• Self-service password reset
  
      Prerequisite:  You must have a personal email registered in CUSIS for receiving a one-time access code during the password reset process.  This is normally automatically done during your admission.
  
  
• Submit a Password Reset Form

 

Staff Account

• Self-service password reset
  
      Prerequisite:  You must have a valid mobile phone number registered in CUPIS (Self Service > Personal Information > Phone Numbers) for receiving a one-time access code during the password reset process.
  
  
• Submit a Password Reset Form

 

Department / Project / Student Organization Accounts

• Submit a Password Reset Form
  
      For Department / Project accounts, account owner or coordinator may check the account's Login ID at CAAMS (View Your Account(s) / Application (s))

 

After Chaning Your Password

Make sure all your devices / apps are using the new password!  Please refer to our checklist for details.

 

 

 

#Reset password #Forget password #Change password

Image credits: Sara Torda from Pixabay