RemoteApp for Accessing University Software Remotely from MacOS

Applies To

Students and Staff

 

Prerequisite

1. Application by course instructor / coordinator is required.  Please refer to the RemoteApp service description page for details.
2. Access via Campus Network / CUHK VPN.

 

Notes

• You session will be terminated if it is idle for 10 minutes.
• RemoteApp service will have a daily maintenance scheduled at 4am - 5am.  During the maintenance period, all RemoteApp sessions will be terminated and any unsaved works will be lost.

 

Solution

The solution is organized into 4 parts for easy reading.  Scroll down or click on the link below to continue.

Part 1: Download and Installation of VMWare Horizon Client

Part 2: Connect to RemoteApp Service

Part 3: Save Your Works from RemoteApp Apps to your Mac / Open Saved Works in your Mac at RemoteApp

Part 4: Logoff and Close VM client

 

Part 1: Download and Installation of VMWare Horizon Client

1. Click here to download VMware Horizon Client for MacOS
   
   
2. Double click the downloaded file to launch the installer.  Click Agree to proceed.
   
      
   
   
3. Drag VMWare Horizon Client to Application folder.  Then launch the app by double clicking VMware Horizon Client from Launchpad.
   
      
   
   
4.  Click New Server. Enter itsua-vdisec.adserver.cuhk.edu.hk and click Connect. 
   
       
   
   
5.  Enter your CUHK email address and your OnePass password. Then, click Login. Done!
        
      

 

Part 2: Connection to RemoteApp Service

1. Launch VMware Horizon Client.
   
      
   
   
2. Double-click the host itsua-vdisec.adserver.cuhk.edu.hk.
   
      
   
   
3. Enter your CUHK email address and your OnePass password. Then, click Login. 
        
      
   
   
4. Launch the app by double-clicking the respective icon.
       
      
   
   
5. Click Allow removable storage if you are connecting for the first time.  This is important as by doing so, file(s) created by RemoteApp could be saved into your computer.
   
      
   
   
6. Please be patient for the app be loaded especially for the first time.  This step may take a few minutes depends on the network condition. (SPSS is taken as an example).
   
       
   
   

Part 3: Save Your Works from RemoteApp Apps to your Mac / Open Saved Works in your Mac at RemoteApp

Because of the way RemoteApp works, the C: drive in RemoteApp apps is NOT your local hard drive! In addition, all user files saved in C: drive will be automatically removed when the RemoteApp session is terminated.  Therefore it is important to make sure that all your works are saved to your Mac or to a USB drive (for shared PCs). You are suggested creating a folder Data on Desktop folder on your local computer to save your data or save your data in a USB drive.

 

Save your data on your local computer

1. Click VMware Horizon Client. Then, click Preferences.
   
      
   
2. Click + button under the folder list.
   
       
   
   
3.  Click Desktop, and click your folder (Data is the example below.). Then, click Add.
   
       
   
   
4.   Your data can be stored in Data folder in your Mac.
   
        
   
   
5.   In RemoteApp applications, the folder you added in previous step will appear as Z Drive (or other network drives depend on your configuration).
   
        

Save your data in USB drive

1. Click VMware Horizon Client menu. Then, click Preferences.
   
      
   
2. Check Allow access to removeable storage. (Untitled is used in the example below.)
   
      
   
   
3. Then, you can save your data in USB drive by Y Drive (or other network drives depends on your configuration). 

           

Part 4: Logoff and Close VMWare client

Please be reminded to save your works before logoff.

1. In VMware Horizon Client, click disconnect .
   
      
   
   
2.  Then, click Quit VMware Horizon Client to confirm logout the remote access platform.
   
       

 

 

 

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