I have a project/organization account. How to setup 2FA for my colleagues / teammates?


Screenshot 1.png

 

Applies to

Students and Staff

 

Solution

You may link multiple devices to the same project / organization account.  This knowledge article outlines the necessary steps and tips for you to setup 2FA for your colleagues / teammates effortlessly.

Before continuing, please ensure you've registered the project / organization account for the first time.

 

  1. Ask your colleague / teammate to stay with you and have Duo mobile app ready.

  2. Open a new InPrivate (Edge) / Incognito (Chrome) / Private Window (Firefox/Safari) in your desktop browser.
     
  3. Sign in Duo 2FA portal https://duo.itsc.cuhk.edu.hk.

  4. Follow the steps as shown in Scenario 1 of the Knowledge Article - 'I got a new phone. How to activate Duo 2FA on it?' to add a new device.  Skip the last (optional) step.

  5. Note that newly added device is appended to the device list.  To avoid confusion, please rename it to something meaningful such as your colleague's/teammate's name.  To do so, click Edit > Rename and follow the on-screen instruction.

        Screenshot 2.png

  6. On your colleague's / teammate's phone, follow the instructions in https://help.duo.com/s/article/4430 to distinguish the newly added account and existing ones.

  7. Click 'Back to login' to leave the device management page.

        Screenshot 3.png

 

#Duo 2FA #Project Organization Account #Multiple users