Photo by Nick Fewings on Unsplash

 

Applies to

Students, Staff, Alumni (Opted-in @Link for Alumni) and Other Accounts with Microsoft services

 

Caution

While it may be convenient to read messages from a single email account, forwarding messages to a third-party email account carries potential risks to security and data privacy.  Therefore, we strongly discourage users from doing so.  In particular, advanced email features (such as Microsoft Information Protection) may not be available in the forwarded emails.

 

Solution

• Method 1: Use Inbox Rule
• Method 2: Use Classic Email Forwarding

 

Method 1: Use Inbox Rule

The sender of the forwarded email will use your University identity, as if you forwarded the email manually.  Using an inbox rule to forward emails could provide more flexibility, such as forwarding emails that only matched specific criteria.

 

1. Visit https://cuhk.edu.hk/o365 to login with CUHK email account > expand the menu at left top > click Search > type Outlook > click Outlook icon to open the app.
       前往 https://cuhk.edu.hk/o365 並登入中大帳戶 > 展開左上選單 > 點擊 Search > 輸入 Outlook > 點擊 Outlook 按扭以開啟電郵應用。
      
   
   
2.  In Outlook on the web, click Settings on the top right corner, then click View all Outlook settings.
       在 Outlook 網頁版的右上角，點選設定，之後點選檢視所有 Outlook 設定。
       
       
   
   
3.  Click Mail > Rules.
        點選郵件 ＞ 規則。
        
   
   
4. At the right hand side, click Add new rule. Then input your rule name, choose the condition rule is Apply to all messages. Choose the action is Forward to email. Then input and choose the receiver email address(es). 
       在右側，點選新增規則，輸入您的規則名稱，選擇新增條件套用到所有郵件，選擇新增動作轉寄至。然後輸入並選擇收件人的電郵地址。
      
   
   
5. Finally, click Save to confirm the change.  Done.
       最後，點選儲存完成設定。
       

 

Method 2: Use Classic Email Forwarding

This is the simplest way to set up email forwarding.  You may set one (1) email address as the forwarding destination.

⚠️ This method may not work for Gmail and Yahoo! mail. Gmail and Yahoo! mail have introduced new email delivery validation requirement, which may flag emails forwarded using this method as spam, resulting in unsuccessful delivery. If you encounter this issue, please try using Method 1.

 

1. Visit https://cuhk.edu.hk/o365 to login with CUHK email account > expand the menu at left top > click Search > type Outlook > click Outlook icon to open the app.
       前往 https://cuhk.edu.hk/o365 並登入中大帳戶 > 展開左上選單 > 點擊 Search > 輸入 Outlook > 點擊 Outlook 按扭以開啟電郵應用。
      
   
   
2.  In Outlook on the web, click Settings on the top right hand corner, then click View all Outlook settings.
       在 Outlook 網頁版的右上角，點選設定，之後點選檢視所有 Outlook 設定。
       
       
   
   
3.  Click Mail > Forwarding.
        點選郵件 ＞ 轉寄。
        
   
   
4.  Check Enable forwarding, then input your personal email address.
       勾選啟用轉寄，之後輸入你的個人電郵地址。
       
   
   
5.  Finally, click Save to confirm the change.  Done.
       最後，點選儲存完成設定。
       

 

Background Technical Information: Gmail / Yahoo! mail

#Email forwarding #M365